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Details of Order Placement and Delivery
For placing function catering order, 7 working days in advance is required.
Please fill up your requests on function catering electronic form and press 'Request a Quote' button. We shall call you within 2 working days to confirm your order.
Customer has to settle the full payment within 3 days after order confirmation.
In case of black rainstorm or Typhoon No. 8 or above, order delivery will automatically be postponed.
Customer should re-confirm the delivery arrangement within 2 months of original delivery date. Please contact us if any enquiry raised.
TWGHs CookEasy Production Centre will not responsible for the lost generated by bad weather.
Order cannot be cancelled or changed once confirmed. Refund will not be arranged.
All menu items and prices are subject to change without prior notice.
TWGHs CookEasy Production Centre reserves the right to make the final decision under all circumstances.
Terms and Conditions on Delivery
Free delivery will be entitled once upon net purchase of HK$2,500 or above. For those remote area, the delivery change is subject to quote.
(eg. Outlying Islands, Ma Wan, Discovery Bay, Tung Chung etc)
Please contact us in advance if no elevator service is available for premises. An additional delivery fee of HK$50 per floor will be charged.
Please check with us on the delivery boundary and arrangment before order placement.
Please bank in the full payment to Tung Wah Group of Hospitals's Bank of China account (A/C# 012-875-0-027677-7)
If the payment is transferred by automated teller machine or online banking service, please print out the payment slip and email to firstname.lastname@example.org or fax to 2616 9571.
For the cheque payment, the payment shoud be payable to 'Tung Wah Group of Hospitals'. Please send the cheque to the following address:
3/F, Sang Hing Industrial Building, No. 81-83 Ta Chuen Ping Street, Kwai Chung, N.T. (applicable to registered letter only)