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3-Steps Ordering

1. Select products
from our menu

Press ‘Start Purchase’ at ‘Food Pack / Ready-to-Eat Products’ or ‘Request Quotation’ at ‘Function Catering‘ for selecting product

2. We prepare
your food order

Food Pack / Ready-to-Eat Products:
Place order before 10am to enjoy same-day delivery
Function catering:
7 working days order lead-time required

3. We deliver the
fresh food packs to you

Food Pack / Ready-to-Eat Products Delivery time:
Mon – Sat: From 3pm to 6pm
(Closed on Sunday and Public holidays)


A

Food Pack /
Ready-to-Eat

Start Purchase

Download Order Form

Enjoy free delivery
upon purchase to HK$300

B

X'mas Function
Catering

Request Quotation

Download Order Form

Enjoy free delivery
upon purchase to HK$3,000


Delivery and Payment

Order Cut-off Time: Place order before 10am to enjoy same day delivery

Service Boundaries

  • Hong Kong Island
    Kowloon
  • New Territories (Not available for Lantau Island, Discovery Bay, Tung Chung , Chek Lap Kok, Outlying Islands, Ma Wan, Tuen Mun, Yuen Long, Sai Kung, North District (Sheung Shui, Fanling, Sha Tau Kok, Ta Kwu Ling etc.) and other remote areas.)
  • Only provide local delivery.  No overseas delivery service available
  • CookEasy reserves the right to define the delivery service area. Please contact us before placing order if you have any query on delivery service area

Delivery Time

  • Monday to Saturday  3pm to 6pm
  • Delivery not available on Sunday and Public Holidays

(Order received before 10am for same day delivery.  Order received after 10am, delivery will be arranged on next working day)

If delivery is delayed, postponed or cancelled due to traffic, weather, different district or other factors, CookEasy shall not be liable for any loss or damage, no matter whether the factor which causes the delay, postponement or cancellation is within the control of CookEasy or not.

 

Delivery Charge

Designated Address

  • Enjoy a free delivery upon single purchase to HK$300 or above.
  • HK$50 delivery charge will be applied for order less than HK$300.

Pick-up Point of Partnering Residential Estate

  • Free delivery to designated pick-up point at partnering estates

Pick-up Point of Partnering Companies / Organization

  • Free delivery to designated pick-up point at partnering company / organizations

CookEasy Pick-up Point

  • Free delivery to designated CookEasy pick-up point

Representatives of property management offices, corporations or institutions are welcomed to contact us for free pick-up point registration

Payment Methods

Order by Web

  • Accept Credit Card, *Cash or Cheque Payment

Order by Fax or Email

  • Accept *Cash or Cheque Payment

*Cash or Cheque on Delivery

For cash payment, we provide change per request.  Please fill in the actual amount of banknote or coin you are going to pay for this transaction in ‘Payment Denomination’ for us to arrange change for you

For cheque payment, please make the cheque payable to ‘Tung Wah Group of Hospitals’

 

Bad Weather Arrangement

Delivery service will be suspended when Typhoon Signal No. 8 or above or Black Rainstorm Signal is hoisted. We will contact customer to re-arrange the order after the bad weather signal has been cancelled

Privileges for Member

Welcoming Offer

Register as CookEasy member and make the first purchase to enjoy HK$30 discount for next purchase (discount not applicable to Facebook account registration)

 

Member-Get-Member Referral Offer

Member refers relatives / friends to register as CookEasy members.  Input the referral number during the procedure of member registration, referrer will receive a coupon code through email to enjoy HK$30 discount for next purchase.  No quota for referrer inviting referees and enjoying the discount.